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Online Services

econsult

We apologise for temporarily having to stop all online appointment booking.  This is because we are unable to screen these appointments for potential coronavirus.  Please phone the surgery to arrange routine appointments.  Thank you for your patience.

Getting started with GP online services

Did you know that you don’t have to wait on the phone to speak to the surgery?

Just like online banking, use our website to:

  • Book and cancel appointments online, when it suits you.
  • Order repeat prescriptions online. Some patients have found that they save money and time as they don’t need to make a special trip to their surgery to order repeat prescriptions.
  • Look at elements of your GP records online, whenever you want, even from the comfort of your home, and find answers to questions you may have without telephoning the surgery.

Sign up for GP online services now

It’s not difficult to start using online services.

Just like your bank or the post office when you pick up a parcel, we want to protect your records from people who are not allowed to see them.

The steps below explain how this works:

  • Start using online services by bringing a form of identification to the surgery.
  • The receptionist will then give you a letter with your unique username and password. It will also tell you about the website where you can log in and start using online services.
  • If you are a parent/carer of a child under the age of 15, you can access their record to arrange appointments or order prescriptions for them.
  • If you have a parent who does not have online access, they can complete a consent form for you to arrange appointments or order prescriptions online on their behalf.

PLEASE DO NOT ARRANGE AN APPOINTMENT IN A GP SESSION FOR NURSE PROCEDURES E.G. CERVICAL SMEAR TESTS. OUR RECEPTION STAFF CAN HELP IN THIS REGARD.

THE DOCTORS HAVE REQUESTED THAT, IF APPROPRIATE, YOU COULD INCLUDE A REASON FOR SEEING THE GP WHEN YOU BOOK YOUR APPOINTMENT ONLINE.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record

Have Your Say

Coronavirus 

We are open on Easter Friday and Monday. Help protect patients and our staff by using our online service eConsult, which is available 24:7, just go to online service to get started.    eConsult is a service for patients wanting to contact the GP for medical or administrative issues. You will get a response by the end of the next working day. Avoid calling the practice as our phone lines are busy. Simply use eConsult and avoid the queue. Thank you.

Please at present avoid coming to the surgery wherever possible due to the Coronavirus. Anyone needing a GP appointment should call the surgery and the receptionist will arrange for you to be triaged by a clinician. Any queries regarding sicknotes when self isolating can be dealt with by going on the following site https://111.nhs.uk/isolation-note/.  We thank you for your co-operation at this challenging time.  


Welcome to Meltham Group Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access.

(Site updated 08/04/2020)

Contact Details

Meltham Group Practice

Contact Telephone

01484 347620
111
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