Friends and Family Test
Since December 2014 we have given patients the opportunity to tell us about their experience in the surgery. This involves completing a small questionnaire in the waiting room.
The Friends & Family test comprises of two questions:
"How likely are you to recommend our practice to your friends and family?"
"Is there one thing you could suggest to improve your experience in the surgery?"
The questionnaires are gathered in each month and the reports are uploaded to the NHS Choices website.
There is more information about the Friends and Family test on the link below:
Friends and Family Test Reports
Data Collection 2016/2017